Refund policy

8. RETURNS

We want you to be satisfied with your VISIONVALLEY purchase.

Unless otherwise stated on the product page, eligible items may be returned within 14 days of delivery.

To qualify for a return:

• The item must be unworn.
• The item must be unwashed.
• The item must be in its original condition.
• Original tags must remain attached.
• The item must not have been damaged, altered, or otherwise used.

To request a return, contact:

visionvalleyclothing@gmail.com

within 14 days of receiving your order.

Customers are responsible for return shipping costs unless the item received was defective, damaged, or incorrect.

We reserve the right to refuse returns that do not meet these requirements.

9. REFUNDS

Once an eligible return is received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method.

Original shipping charges are generally non-refundable unless the return is the result of our error or applicable law requires otherwise.

Refund processing times may vary depending on your payment provider or financial institution.